How can we help you?
Find answers instantly or reach our team — we typically respond within 1 hour.
Your ticket is delivered instantly to your email after a successful M-Pesa payment. You'll also find it in the My Tickets section of your account. You can download and print it or show the QR code directly from your phone at the venue.
Yes! Head to My Tickets, find the ticket you want to transfer, and use the Transfer option. You'll need the recipient's email address. Transfers are instant and completely free.
You can purchase up to 10 tickets per order. If you need more for a group or corporate event, please contact our support team and we'll assist you directly.
Yes — contact us within 24 hours of purchase and we'll arrange an upgrade for you. You'll only pay the difference between ticket types. Upgrades are subject to availability.
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